At a Glance
- Tasks: Support employee learning and development through Workday administration and ServiceNow ticket management.
- Company: Join Suncor, a leading energy provider with a focus on employee success.
- Benefits: Enjoy competitive pay, health benefits, generous time-off, and talent development programs.
- Other info: Office-based role in Calgary with excellent career growth opportunities.
- Why this job: Make a meaningful impact in the community while helping employees grow.
- Qualifications: Post-secondary education and two years of learning experience required.
The predicted salary is between 62100 - 75900 $ per year.
At Suncor, we produce and provide energy. When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we live and work.
As a Learning Advisor, you will play a crucial role in supporting our employees' learning and development journey. This position is based in Calgary and will primarily focus on providing exceptional support in Workday administration, ServiceNow ticket management, assisting employees with learning inquiries, and managing training assignments.
What we offer:
- Strong compensation: we offer competitive compensation, regional-based uplifts, annual bonuses, and long-term financial rewards. We also help you save for your future by offering pension programs and savings plans with company matching.
- Benefits: utilize an employee assistance program and comprehensive company-paid health, dental, and vision benefits for you and your family to support your mental, physical, and financial well-being.
- Generous time-off: enjoy generous paid vacation time and personal time-off to recharge and maintain a healthy work-life balance.
- Talent development programs: Internal mobility, succession planning, and employee training and development programs are just a few ways we’re dedicated to your development.
Minimum Requirements:
- Post-secondary education
- Two years of learning experience
- Learning Management Systems experience (Workday experience would be an asset)
- Strong technical aptitude with experience in using ServiceNow or similar ticketing systems
- Excellent communication and interpersonal skills with a customer-centric mindset
- Ability to multitask, prioritize workload, and thrive in a fast-paced environment
- Has introductory level project management understanding
Responsibilities:
- Administer Workday Learning platform, including user management, course scheduling, and reporting.
- Manage incoming learning-related inquiries and service requests through ServiceNow tickets, ensuring timely resolution and exceptional customer service.
- Assist employees with navigating learning resources, troubleshooting technical issues, and providing guidance.
- Partner with learning colleagues to further the evolution of learning approaches, governance, and sustainment.
- Continuously evaluate and optimize learning processes to enhance the overall learning experience for employees.
Location and other key details:
- This is an office-based role. You will work out of the Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
- Hours of work are a regular 40-hour work week, Monday to Friday.
- Our business professional roles follow internal compensation guidelines, and the pay band will generally be based on years of experience and scope of work.
Suncor is committed to providing equal opportunities for employment and building an inclusive, results-oriented and high-performance culture where all members of our team feel safe, valued and respected.
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