Security Operations Analyst in Vancouver

About Us

At Office Ally, we’ve been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care.

In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners.

At the core of our company are four key values that guide our mission and work:

• Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects.
• Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions.
• Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology.
• Transparent Communication: Open, honest communication is at the heart of our collaborations, ensuring alignment and trust.

About the Role

The Security Operations Analyst serves as the first line of defense for Office Ally's security program, monitoring and triaging alerts across a broad set of security platforms. This is a hands-on role with real ownership: you'll close incidents, investigate anomalies, and help build the runbooks and detection logic that make the next response faster.

This role works closely with the security engineering team, cloud infrastructure, and IT operations to investigate threats, coordinate response actions, and maintain the audit trail required by our applicable regulatory and compliance obligations.

What You’ll Do

• Incident Triage & Response: Monitor and triage security incidents across our environment, assessing severity, investigating context, and closing or escalating with clear documentation.
• Email & Collaboration Security: Triage phishing, malicious attachments, and user-reported messages; review email threat investigation findings and coordinate remediation actions.
• Threat Detection & Hunting: Run advanced hunting queries to investigate indicators of compromise and identify threats not surfaced by automated rules.
• Identity & Access Monitoring: Review sign-in logs and Conditional Access policy results to identify compromised accounts and token abuse.
• Data Protection & Compliance: Respond to DLP incidents and support compliance program activities including control evidence collection and audit log review.
• Documentation & Process Improvement: Write and maintain SOC runbooks and incident response procedures, keeping documentation current.

What You’ll Need

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent experience.
• 2+ years in a SOC, IT security, or incident response role.
• Working knowledge of Microsoft Sentinel and the Microsoft Defender suite.
• Ability to read and write KQL.
• Understanding of Active Directory and Entra ID fundamentals.
• Familiarity with email-based threat investigation.
• Clear written communication.

Nice to Have

• Rapid7 InsightIDR experience.
• Exposure to Palo Alto or similar NGFW log analysis.
• CompTIA Security+, SC-200 certification.
• Experience with PowerShell for basic automation.
• Prior experience supporting SOC 2 Type II, HITRUST, or HIPAA audit evidence collection.

Travel Requirements

This role requires up to 5% travel, which may include client meetings, team gatherings, or company events.

Pay Transparency

Office Ally is committed to fair and equitable compensation practices. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package.

Why You’ll Love Working at Office Ally

At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We’re driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients.

EEO Note

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.