At a Glance
- Tasks: Lead investigative teams to ensure fair resolution of consumer complaints.
- Company: Join OBSI, a mission-driven organization dedicated to financial fairness.
- Benefits: Competitive salary, hybrid work, comprehensive benefits, and pension program.
- Other info: Diverse workplace with career growth and learning opportunities.
- Why this job: Make a real impact on financial justice and help Canadians every day.
- Qualifications: Leadership experience in banking or investments and strong investigative skills.
Are you a talented financial professional interested in public service and contributing to financial fairness and justice? If so, we are currently looking for a Director, Investigations with professional leadership experience in the banking and/or investments sector to lead a team specializing in the fair resolution of consumer complaints.
The Ombudsman for Banking Services and Investments (OBSI) is an organization of highly skilled professionals inspired by a public service mission. OBSI makes a difference in people's lives every day and helps to ensure a fair, effective and trusted financial system for everyone.
Salary Range: $165,000 to $195,000 per annum with the placement and offered salary being based on knowledge, skills, education/training and experience, as well as external market conditions and internal equity.
Workplace Type: Hybrid arrangement. The OBSI office is located in downtown Toronto.
You will play a critical role in the organization by leading multiple investigative teams and providing support to the Deputy Ombudsmen in leading the broader investigative team. OBSI's Investigation Managers and Deputy Ombudsmen work collaboratively to ensure the effectiveness and professional development of team members, consistency across all investigations teams, and the development of solutions for emerging and systemic issues.
OBSI provides a workplace that values and respects people from diverse backgrounds, talents and experiences which makes OBSI success possible. Candidates residing in the GTA will be considered and flexible work arrangements are possible.
OBSI offers a competitive total rewards package including strong base pay, variable incentive programs, comprehensive group benefits program and a company contributed pension program. OBSI invests in employees by offering career progression and opportunities for learning and development.
Become a part of a world class ombudsman organization that all Canadians can be proud of. OBSI strives to provide equal opportunity to qualified individuals with all abilities and, as such, we are committed to offering reasonable accommodation during the hiring process. If you require special assistance or accommodation, please contact Human Resources at hr@obsi.ca.
For additional details and qualifications and to apply to this position, please visit our website at www.obsi.ca/careers.
Director, Investigations in Toronto employer: OBSI - Ombudsman for Banking Services and Investments
At the Ombudsman for Banking Services and Investments (OBSI), we pride ourselves on being an exceptional employer dedicated to public service and financial fairness. Our hybrid workplace in downtown Toronto fosters a collaborative and inclusive culture, where diverse talents are valued and professional growth is prioritized through ongoing learning opportunities. With a competitive salary range and comprehensive benefits, including a pension program, OBSI is committed to making a meaningful impact in the lives of Canadians while supporting our employees' career aspirations.
Contact Details:
OBSI - Ombudsman for Banking Services and Investments Recruitment Team
