OANDA is seeking a remote Client Experience professional to support a global team, including Toronto, Krakow, Tokyo and Singapore. You will inform clients about products, troubleshoot access and trading tools, and manage cases in CRM systems.
Flexibility for weekends/holidays may be required. This Independent Contractor role emphasizes strong communication, English and Mandarin proficiency, and a proactive approach to client success.
Mandarin-Speaking CX Agent | Remote FinTech Support in Toronto employer: OANDA
At OANDA, we pride ourselves on being a leader in the FinTech space, fostering a culture of innovation and integrity. Our hybrid work model allows for flexibility while ensuring that our employees are part of a collaborative team dedicated to client success. With numerous awards and a commitment to diversity and inclusion, we offer exceptional growth opportunities and a supportive environment for all our employees in Canada and beyond.
