At a Glance
- Tasks: Support the evolution of tools and processes in a contact centre environment.
- Company: OACIQ, a leading organization focused on user experience.
- Benefits: Competitive salary and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to enhancing user experiences.
- Why this job: Make a real impact on user journeys and operational efficiency.
- Qualifications: Experience in CRM and process optimization is a plus.
The predicted salary is between 47250 - 57750 $ per year.
L'OACIQ situera ce poste au centre de contact de l’organisme, en soutien à l’évolution et l’optimisation des outils et processus, notamment le CRM et les solutions téléphoniques.
Vous contribuerez à l’efficacité opérationnelle, à la qualité du service et à l’évolution des parcours usagers.
Le titulaire réalisera des diagnostics et recommandations, accompagnera les secteurs dans la mise en œuvre d’initiatives et pilotera des mandats transversaux.
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Conseiller Expérience Usager – Centre de Contact in Brossard employer: Oaciq-1
L'OACIQ is an exceptional employer that prioritizes employee growth and development within a collaborative work culture. Located in a dynamic environment, the organization offers meaningful opportunities to enhance user experience while contributing to operational efficiency and service quality. Employees benefit from a supportive atmosphere that encourages innovation and teamwork, making it a rewarding place to build a career.
