At a Glance
- Tasks: Lead product strategy and execution for residential offerings at 1-800-GOT-JUNK?.
- Company: Join O2E Brands, a top-rated workplace in Canada, known for its inclusive culture.
- Benefits: Competitive salary, profit sharing, health benefits, generous PTO, and professional development.
- Other info: Enjoy a hybrid work model with flexibility and collaboration opportunities.
- Why this job: Make a real impact by shaping innovative products and leading a dynamic team.
- Qualifications: 10+ years in product management with strong leadership and B2C web product experience.
The predicted salary is between 135000 - 165000 $ per year.
The Director of Product - Residential Customer leads the unified product strategy and strategic execution of 1-800-GOT-JUNK? across key areas including residential product offerings and line extensions, residential pricing model, and all residential customer product touch points. The primary goal of this role is to help test and enable additional product line extensions and corresponding pricing structures. The Director will also ensure that all key stakeholders are aligned and moving in the same direction.
Core Responsibilities
- Define and Articulate Product Strategy (Est. 30-35%)
- Lead and Mentor Product Management Teams (Est. 25-30%)
- Manage Product Lifecycle Execution (Est. 25-30%)
- Analyze Product Performance and Market Trends (Est. 10-15%)
Serve as the product leadership voice for the overarching residential customer strategy, translating the Winning Aspiration, Where We Play, and How We Win strategy into a standardized and coherent product roadmap and execution plan. Ensure the team is working on the highest-leverage problems at any given time, and that effort is not diffused across too many priorities. Pressure-test team approaches by challenging assumptions, validating customer insight, and ensuring product decisions are grounded in customer truth and our Product and Technology Strategy. Connect product strategy to operational and go-to-market realities.
Team Leadership & Capacity Building
- Lead and develop the residential customer product team, including sr. product managers and product managers.
- Build a team environment where PMs can operate with clarity, autonomy, and strong strategic context.
- Identify gaps in capability or capacity early and flag to SVP.
Stakeholder Management & Franchise Alignment
- Ensure key stakeholders are aligned and moving in the same direction.
- Create a clear and respectful path for integrating franchise expertise into the formal product and revenue model being developed.
- Communicate progress, decisions, and tradeoffs clearly to franchise executive stakeholders, managing expectations through a period of significant change.
- Represent product priorities in senior leadership conversations and cross-functional planning.
Organizational Agility & Decision Quality
- Ensure teams are not stuck - surfacing blockers, resolving ambiguity, and escalating where needed.
- Bring the right people into the right conversations at the right time.
- Maintain a clear view of what is decided, what is in progress, and what is still open across the product agenda.
Required Qualifications
- Professional Experience
- Tenure: 10-12 years of dedicated product management experience with at least 5 years at the director level.
- Leadership: 5+ years managing, coaching, and scaling high-performing product teams.
- Domain Expertise: Proven track record testing and delivering new B2C web products in an agile environment.
HYBRID WORK ENVIRONMENT
Team members in our Vancouver, Toronto, and Kansas City Junktion Hubs follow a hybrid work model that balances flexibility with in-person collaboration. Employees are expected to work from the office several days each month, with scheduled team collaboration and company connection days to support alignment, teamwork, and business priorities.
COMPENSATION & BENEFITS
Salary: 165,000 - $190,000 (Actual salary offered will be commensurate with education, experience and internal parity). Total Compensation Package designed to support your financial, personal, and professional well-being. This includes:
- Participation in our Company Profit Sharing Program
- Comprehensive Extended Health & Dental Benefits
- Generous Paid Time Off, including annual vacation and personal days
- Hybrid Work Environment, offering flexibility to work both remotely and from our corporate offices
- Professional Development Opportunities to support ongoing career growth
- Access to Health and Wellness Programs, including gym facilities at our corporate head office
THE HIRING PROCESS
- Pre-Screen – Let’s talk about your experience, goals & excitement for this role!
- Interviews – Two or more interviews with different team members, including structured competency & scenario-based questions
- Presentation/Assessment
We use audio recording transcription for our interview practices.
ABOUT US
At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We value diversity and inclusivity. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process upon request.
Director, Product in Vancouver employer: O2E Brands Inc.
O2E Brands Inc. is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a strong commitment to employee growth, the company offers ample opportunities for professional development and mentorship, ensuring that team members are well-equipped to navigate the complexities of people strategy in a rapidly evolving environment. Located in Canada, O2E Brands provides a supportive atmosphere that values compliance and forward-thinking practices, making it an ideal place for those seeking meaningful and rewarding careers.
