At a Glance
- Tasks: Evaluate collection activities and support quality assurance in a dynamic environment.
- Company: Join Direct Energy, an NRG company, known for its commitment to excellence.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and enhance your career in a supportive atmosphere.
- Why this job: Make a real impact by improving collections operations and ensuring compliance.
- Qualifications: Strong analytical skills and attention to detail are essential.
The predicted salary is between 72000 - 88000 $ per year.
Direct Energy, an NRG company, is seeking an Active Collections Specialist to support quality assurance, vendor oversight, performance analytics, and regulatory compliance across active collections operations. You will evaluate collection activity, identify operational risks and gaps, produce actionable reporting, and support continuous improvement with internal teams and external vendors.
The role emphasizes meticulous documentation, testing support, and collaboration with cross-functional teams.
Active Collections QA & Analytics Specialist in Calgary employer: NRG Energy
At Direct Energy, an NRG company, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Data Scientist, you'll have the opportunity to work at the forefront of innovative analytics and AI solutions, contributing to meaningful projects that enhance customer experiences and operational efficiency. With a strong focus on professional development and collaboration across diverse teams, we are committed to supporting your growth while making a positive impact in the energy sector.