Shape talent attraction innovation at NQX as a hybrid Manager using AI, data, and targeted recruitment strategies for contact centre hiring. This hands-on Manager role modernizes how NQX attracts, identifies, and recruits contact centre talent. You will analyze talent markets, create campaigns, source candidates, and improve selection. The work combines strategy, creativity, technology, and direct candidate engagement. Key Responsibilities:
Develop targeted strategies by market, region, role, and candidate segment Analyze talent pools, labour trends, sources, and hiring performance Design campaigns, messaging, content, and candidate experiences Source, screen, assess, and interview priority candidates Use AI and data to refine recruitment decisions Requirements:
Education in Human Resources, Marketing, Business, or related field Full recruitment lifecycle management experience Targeted recruitment campaign development and execution experience Experience with AI tools, automation, platforms, and analytics Strong interviewing, assessment, analytical, and communication skills Bring hands-on recruitment leadership, technological curiosity, and candidate-attraction expertise to NQX’s contact centre growth.
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