At a Glance
- Tasks: Provide warm, solution-oriented service to citizens via video calls.
- Company: Join NQX, a company recognized for its amazing corporate culture.
- Benefits: Earn $16.50/hour, enjoy fully paid training, and access a vibrant workspace.
- Other info: Work in a fun office with a gym, games room, and discounted meals.
- Why this job: Make a real difference by helping people while developing your communication skills.
- Qualifications: Bilingual in English and French, with excellent interpersonal skills.
The predicted salary is between 16.5 - 16.5 $ per hour.
Are you known for your excellent communication skills and your ability to connect with people? We are gearing up to hire representatives on contract for upcoming on-site positions in Moncton. As a bilingual Customer Service Government Representative, you will provide video call assistance on behalf of a government entity by answering citizen informational needs. This position is a 3-month temporary mandate subject to a possible extension.
Perks of the position:
- Wage of $16.50/hour
- Fully paid training
- The potential opportunity to extend your position within the team
- Exceptional Workspace – Bright, spacious office with relaxation areas, gym, games room, and more to make your workday enjoyable
- Onsite cafeteria with warm meals available (Monday to Thursday) at discounted rates for NQX employees
Your position in a glimpse:
- Provide a warm, informed and solution-oriented service to each citizen requiring assistance
- Kindly assist people by:
- Validating their identity through video calls
- Answering their questions related to administrative document renewal and approval processes
- Directing them to another service, if needed
- Handle calls with discretion and confidentiality
Qualifications:
- You speak English fluently or are bilingual (English and French)
Eligibility criteria:
- Be available to work 7 days a week between 20 and 40 hours, any time between 8:00 am and 8:00 pm (ADT)
- You must be able to work from our Moncton office for all shifts
- Ability to perform various tasks simultaneously and proficiency with navigating multiple computer applications
- Excellent communication and interpersonal skills – you enjoy helping and interacting with people!
Training start date: November 25th
Customer Service Government Representative (Contract), Bilingual & English in Dieppe employer: NQX Canada
NQX est un employeur exceptionnel qui valorise l'empathie, l'authenticité et l'innovation, offrant un environnement de travail engageant et flexible. En tant qu'agent(e) de Postes Canada en télétravail, vous bénéficierez d'un salaire compétitif, d'une formation entièrement payée, ainsi que d'un programme complet d'avantages sociaux après six mois, tout en ayant la possibilité de progresser vers des rôles plus avancés. Avec une culture d'entreprise reconnue et un fort soutien à la croissance des employés, NQX est l'endroit idéal pour ceux qui cherchent à faire une différence dans le service à la clientèle tout en travaillant depuis le confort de leur foyer au Nouveau-Brunswick.
