At a Glance
- Tasks: Monitor and troubleshoot network incidents in a fast-paced, 24/7 environment.
- Company: Respected IT firm in Canada known for custom solutions.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Great career advancement potential and supportive work culture.
- Why this job: Join a dynamic team and enhance your tech skills while making an impact.
- Qualifications: 2+ years in IT or networking, bilingual in English and French.
The predicted salary is between 47250 - 57750 $ per year.
We have grown to become one of the most respected information technology firms in Canada. We are dedicated to providing world-class custom solutions. We are hiring a Bilingual Network Operations Center Analyst to join our Team based here in Ottawa.
Our Network Operations Centre team operates a 24/7/365 Network Operations Centre (NOC) that uses a combination of trained and certified resources, tools, processes closely aligned to ITIL best practices, and Management. Our Network Operation Center uses sophisticated monitoring tools to automatically generate incident tickets that enable our NOC Analysts to respond, troubleshoot, and resolve the incident or escalate to the appropriate group.
Your Experience includes:
- A Diploma or equivalent with 2+ years experience in IT, networking or a related field;
- Secret Clearance from the Canadian Federal Government;
- Familiarity with basic networking protocols and technologies;
- Understanding of fundamental networking concepts such as IP addressing, TCP/IP, DNS, DHCP, routers, switches and firewalls;
- Familiarity with Windows Server, including Active Directory, File Services, and Event Viewer;
- Proficiency with Windows based operating systems including Windows 11;
- Communication in both English and French.
Some Nice to haves:
- Degree/Diploma in information technology, computer science, or network engineering;
- Certifications: CCNA, CCNP, Network+, CompTIA A+, CompTIA ITF+ or MTA.
Bilingual Network Operations Center Analyst in Ottawa employer: Nova Networks
Join a leading information technology firm in Ottawa that values innovation and excellence. As a Bilingual Network Operations Center Analyst, you'll be part of a dynamic team dedicated to providing world-class custom solutions while enjoying a supportive work culture that fosters employee growth and development. With 24/7 operations, we offer unique opportunities for continuous learning and advancement in a collaborative environment that prioritizes ITIL best practices.
