SaaS E-commerce Support Specialist in Richmond

A tech-focused customer service company is seeking a Technical Customer Care Specialist to provide expert support for their e-commerce app. Ideal candidates should have over 3 years of experience in customer support, strong written communication skills, and a proactive approach to problem-solving. This specialist role emphasizes building deep product knowledge and collaborating closely with engineering teams for continuous improvement. #J-18808-Ljbffr