At a Glance
- Tasks: Analyze client data and create impactful dashboards for stakeholders.
- Company: Join a global law firm that values excellence and inclusivity.
- Benefits: Enjoy hybrid work, wellness allowances, and professional development opportunities.
- Other info: Dynamic team environment with strong focus on process improvement.
- Why this job: Make a real difference by enhancing client insights and satisfaction.
- Qualifications: Bachelor's degree in a quantitative field and 3-5 years of relevant experience.
The predicted salary is between 81500 - 100700 $ per year.
The Team
The Senior Client Insights Analyst plays a vital role in the firm’s Pricing & Client Insights team, focusing on client portfolio and legal matter analytics and reporting.
This includes developing dashboards and data visualizations for stakeholders across the firm.
Reporting to the Senior Manager of Client Insights, this role is part of the broader Client Insights & Client Matter Intake function and can be based in any Canadian office.
- You Will Be Focusing On
- Collect, consolidate, and analyze client/matter data to prepare reports and presentations
- Conduct periodic and ad hoc client portfolio and matter performance analyses
- Collaborate with Pricing, Finance, Business Planning & Analysis, and Pursuits teams to provide accurate and timely reporting
- Support the development of best practices for client insights
- Assist in assessing client insights processes and identifying improvements to enhance satisfaction and profitability
- Research and manipulate client insights data to assess key metrics and trends
- Ensure accuracy across various data sources
- Contribute to process improvement initiatives, including tool implementation and report development
- Prepare and distribute monthly client insights reports for stakeholders
- Prioritize tasks and resolve issues efficiently
- Engage with external clients when needed
- Support price benchmarking initiatives
- Assist with special projects as required
What You Bring To The Role
- Bachelor's degree or diploma in a quantitative field (Science, Technology, Engineering, Economics, Finance, Analytics, Data Science)
- 3 to 5 years of experience in a similar role
- Strong interpersonal, communication, analytical, and data management skills
- Familiarity with change management and process improvement
- Client service-oriented mindset
- Ability to build relationships internally and externally
- Highly organized and able to manage multiple tasks in a fast-paced environment
- Effective research and problem-solving skills
- Ability to work independently using sound judgment
- Results-driven with the ability to meet tight deadlines
- Proficiency in MS Excel, SAP, and/or Business Objects
- Knowledge of data visualization tools (Tableau and Power BI)
- Bilingual in French and English is an asset
- Why Join Our Team
- Hybrid work environment
- Retirement savings plan with employer contribution
- Benefit premiums paid by the firm
- Telemedicine services
- Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!
- Training and development programs based on your interests and needs
Les échelles salariales indiquées reflètent la plage typique pour ce poste dans la région indiquée.
Nous reconnaissons que chaque candidat. e apporte un ensemble unique d’expériences et de compétences, et la rémunération finale sera déterminée avec soin en fonction des qualifications individuelles et des facteurs actuels du marché.
Veuillez noter que le salaire sera discuté et négocié lors de l’entrevue.
Toronto: $81,500 - $100,700 Ottawa: $79,600 - $98,300 Vancouver: $79,600 - $98,300
En tant que cabinet d’avocats mondial, nous favorisons une culture fondée sur l’excellence et le service aux clients et prônons la souplesse, le respect, la diversité et la transparence.
Nous nous efforçons de créer un environnement inclusif et équitable où chacun e peut se montrer sous son vrai jour et réaliser son plein potentiel sur le plan professionnel.
Le droit à l’échelle mondiale nortonrosefulbright. com
Veuillez noter que les personnes qui reçoivent une offre d’emploi peuvent être tenues, pendant leur emploi au sein de Norton Rose Fulbright, de faire la preuve des vaccinations recommandées de temps à autre par le gouvernement ou les autorités de santé publique.
Norton Rose Fulbright a le devoir d’accommoder les personnes qui ne sont pas en mesure de se faire vacciner pour des motifs protégés.
Les candidat es qui ont besoin d’un accommodement peuvent communiquer avec nous pour en discuter davantage.
Veuillez noter que cet affichage de poste est diffusé afin de pourvoir un poste actuellement vacant.
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Senior Client Insights Analyst in Montréal employer: Norton Rose Fulbright
Norton Rose Fulbright Canada is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to design cutting-edge AI solutions that enhance productivity. With a strong commitment to professional development, the firm offers numerous growth opportunities and encourages continuous learning in a dynamic environment. Located in a vibrant city, employees benefit from a diverse workplace that values governance, privacy, and client confidentiality, making it a rewarding place to advance your career in AI.
