General Manager, Motorsports in Thompson

We are seeking a strong leader for the General Manager, Motorsports at our powersports dealership in Thompson, Manitoba. This is a unique opportunity for a proven leader to oversee all aspects of dealership performance, including sales, service, parts, customer experience, financial performance, and team development. The General Manager will be responsible for driving growth across multiple product lines including Ski-doo, Can-am, Sea-doo, Honda ATV and power equipment, Suzuki, Mercury, Princecraft, Stihl and Husqvarna. This role requires a strong business operator with great people skills who can balance strategic thinking with hands-on day-to-day leadership.

Your Role:

• Lead, coach, and develop a team of approximately 8-12 employees across sales, service, parts, administration, and customer support, fostering a culture of accountability, teamwork, and customer satisfaction.
• Oversee overall dealership operations and financial performance, including profitability, budgets, forecasts, business plans, and achievement of annual business objectives.
• Monitor key performance indicators, including revenue, gross profit, inventory turns, service absorption, customer satisfaction, and operational efficiency, and implement strategies for continuous improvement.
• Develop and execute sales and marketing strategies to drive unit sales, increase market share across Northern Manitoba, and maximize revenue opportunities across product categories, financing, protection products, accessories, and aftermarket sales.
• Analyze market trends, customer demand, and inventory performance to support effective purchasing, inventory management, and sales planning.
• Ensure the service and parts departments operate efficiently and profitably while maintaining high standards of service quality, workplace safety, and manufacturer compliance.
• Champion a customer-first culture by promoting exceptional customer experiences, resolving escalated concerns, and strengthening long-term customer relationships.
• Recruit, train, mentor, and retain employees by establishing clear performance expectations and providing ongoing coaching, feedback, and development opportunities.
• Build and maintain strong relationships with customers, community members, industry partners, and manufacturers to support dealership growth and long-term success.

Desired Skills and Experience:

• Minimum of 5 years of leadership experience in a dealership or related industry, such as powersports, automotive, marine, agricultural equipment, or recreation, with experience as a General Manager or in a Parts, Service, or Sales Manager role.
• Demonstrated experience managing business operations, financial performance, budgets, and profit and loss (P&L).
• Proven ability to lead and develop teams, drive sales growth, and improve operational performance.
• Strong financial and business acumen, with experience monitoring performance metrics and implementing strategies to achieve business objectives.
• Excellent communication, relationship-building, problem-solving, and decision-making skills.
• Experience in a powersports, recreation, marine, or automotive dealership environment would be considered an asset.
• Knowledge of inventory management, retail dealership operations, and OEM/manufacturer relationships would be considered an asset.
• Familiarity with northern or rural market operations would be considered an asset.

The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however, only those selected for an interview will be contacted.