At a Glance
- Tasks: Support IT systems in schools, providing tech help to staff and students.
- Company: Thunder Bay Catholic District School Board, committed to diversity and inclusion.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Daily travel required; valid driver's license needed.
- Why this job: Make a difference in education while working with the latest tech.
- Qualifications: Degree or diploma in IT, strong customer service, and teamwork skills.
The predicted salary is between 66573 - 84331 $ per year.
Under the direction of the Manager of Information Technology, the IT School Technician is responsible for supporting the effective operation and reliability of IT systems and services across a group of assigned school board locations. The preferred candidate will possess a degree or diploma in Information Technology or a related field, and demonstrate excellent customer service, attention-to-detail, problem-solving, and communication skills, along with the proven ability to work collaboratively in a team environment. Familiarity with MDM platforms, educational technologies, Chrome OS, Windows, and help desk ticketing systems is considered a strong asset.
Key Responsibilities Include:
- Providing responsive on-site and remote technical support to staff and students
- Managing and documenting support tickets through the board’s help desk system
- Diagnosing and resolving hardware, software, and network-related issues
- Configuring and supporting devices, software applications, and systems in accordance with board standards
- Participating in system-wide device deployments
- Collaborating with IT team members to deliver on department-wide goals
- Supporting audio, visual, and technical requirements of events
- Contributing to IT projects and staying current with emerging technologies and best practices
This role requires daily travel within the city. A valid G-class driver’s license and access to a personal vehicle are mandatory. Salary Range= $66,573 to $84,331.
Note: The successful applicant will be required to provide a Vulnerable Sector Screening document satisfactory to the Board.
The Thunder Bay Catholic District School Board (TBCDSB) is committed to building a workforce that reflects the diverse community we serve. We invite applications from Indigenous peoples, members of racialized communities, persons with disabilities, and individuals of all sexual orientations and gender identities. At TBCDSB, we are dedicated to fostering a culture of respect, equity, and belonging where every staff member can thrive and contribute to our mission of excellence in Catholic Education.
Accessibility: TBCDSB is committed to an inclusive, barrier-free recruitment and selection process. If you require any accommodation at any stage of the application or interview process, please contact our Human Resources Department so that appropriate arrangements can be made.
IT School Technician employer: Northwest Employment Works
Atikokan Health and Community Services (AHCS) is an exceptional employer that prioritizes a supportive and inclusive work culture, making it an ideal place for the Chief Financial and Corporate Services Officer to thrive. With competitive compensation and a commitment to employee growth, AHCS offers opportunities for professional development while ensuring that all staff feel valued and respected in their roles. Located in the heart of Atikokan, Ontario, employees benefit from a close-knit community atmosphere that enhances collaboration and fosters meaningful connections.
Contact Details:
Northwest Employment Works Recruitment Team
