At a Glance
- Tasks: Oversee event planning, execution, and ensure client satisfaction.
- Company: Chop Banquets, a vibrant and dynamic event space.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Join a fun team and develop your leadership skills!
- Why this job: Lead exciting events and create memorable experiences for guests.
- Qualifications: Strong organizational skills and experience in event management.
The predicted salary is between 47250 - 57750 $ per year.
The Event Supervisor is responsible for overseeing the full event lifecycle, including planning, administration, sales support, and execution. This role ensures events are properly organized, communicated, and delivered to both operational and financial standards.
Core Responsibilities
- Daily Planning & Organization
- Review EOs, emails, Ameego, and event systems daily
- Ensure all event details are accurate and communicated
- Maintain readiness of rooms, boards, and documentation
- Apply the Success Triangle in decision-making
- Event Execution Oversight
- Greet clients and confirm event expectations
- Coordinate timing with kitchen, service team, and host
- Monitor guest experience and resolve issues
- Ensure all complaints are followed through to resolution
- Administrative & Sales Responsibilities
- Manage and create EOs, invoicing, and event documentation
- Fully trained in all aspects of operating systems including OSEM, Ameego and POS
- Track sales activity and maintain accurate records
- Respond to sales inquiries and leads professionally and promptly
- Support or act on behalf of the Event Manager
- Ensure all events are entered correctly into POS
- Complete credit card pre-authorizations
- Complete event postings and payments in OSEM
- Operations & Facility Management
- Prepare detailed setup instructions for teams
- Maintain event spaces and storage areas to standard – Show ready at all times
- Conduct facility walkthroughs to ensure cleanliness and functionality (lighting, equipment)
- Communicate operational updates with leadership
- Labour & Scheduling
- Manage weekly schedules, and create
- Monitor labour usage and adjust as needed
- Ensure appropriate staffing levels for all events
- Team Leadership & Development
- Support team development and coaching
- Train new employees and ensure onboarding completion
- Conduct or support interviews and hiring processes
- Promote accountability and performance standards
- Weekly & Period Responsibilities
- Place AV and inventory orders
- Coordinate beverage and liquor orders
- Manage inventory (OSI, smallwares)
- Complete required reporting (SOCAN, etc.)
Key Performance Indicators (KPIs)
- Accuracy of event documentation (EOs, invoices)
- Client satisfaction and retention
- Response time to leads and inquiries
- Event organization and readiness
- Operational efficiency and cost control
- Team development and engagement
Chop Banquets – Supervisor in Richmond employer: Northland Properties
Join a vibrant team where your culinary skills can flourish in a supportive and dynamic environment. As a Line Cook, you'll not only craft high-quality dishes but also benefit from extensive personal growth opportunities and the chance to connect with passionate colleagues. Our commitment to excellence and team development ensures that you will thrive in your career while making lasting friendships along the way.
