Ticketing Operations Manager Canada in Ottawa

Ticketing Operations Manager Canada in Ottawa

Ottawa Full-Time On-site
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Own league-wide Ticketmaster operations for Canada's Northern Super League, using Archtics expertise to support six clubs remotely from anywhere in Canada.

As Manager, Ticketing Operations, you will administer Ticketmaster Archtics, TM1, AccountManager, TicketExchange, and Host. You will build events, manage inventory, run on-sales, support club staff, and maintain reliable ticketing processes across the league.

Key Responsibilities:

  • Administer Ticketmaster systems across six clubs and league operations
  • Build events, manifests, inventory, offers, and on-sales
  • Support CRM access, troubleshooting, onboarding, and data quality
  • Train representatives and maintain recurring process documentation
  • Reconcile records and audit ticketing processes for accuracy

Requirements:

  • Three to five years in ticketing operations
  • Hands-on Ticketmaster Archtics administration experience
  • Working knowledge of TM1, Host, AccountManager, and TicketExchange
  • Experience supporting CRM systems in sales environments
  • Ability to manage competing deadlines across multiple markets

Bring Ticketmaster administration, CRM support, and organized operations experience to the Northern Super League's six-club ticketing standard.

Ticketing Operations Manager Canada in Ottawa employer: Northern Super League

Northern Super League is an exceptional employer that champions a remote-first work culture, allowing you to thrive in a flexible environment while contributing to the vibrant world of sports. With a strong focus on employee growth, you'll have access to training opportunities and the chance to collaborate with passionate professionals across six clubs, making your role as Leaguewide Ticketing Operations Manager both meaningful and rewarding.

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Contact Details:

Northern Super League Recruitment Team