Support Northern Credit Union members through banking services, financial transactions, and customer-focused guidance in a full-time representative position. Analyze needs and recommend suitable products and services.
The Member Representative collaborates with branch teams and internal partners to enhance member experiences. You will address inquiries, understand individual needs, and guide members through personal and commercial banking offerings. Accurate processing, sales experience, and knowledge of Credit Union systems support this work.
Key Responsibilities:
- Address member inquiries with courteous, efficient service
- Analyze individual needs and guide product selection
- Explain available financial products and services
- Process transactions accurately through banking systems
- Handle cash and balance transactions promptly
Requirements:
- High school diploma and equivalent banking experience
- Minimum one year of proven sales experience
- Knowledge of basic Credit Union products and systems
- Moderate Microsoft Word, Excel, and Outlook knowledge
- Effective oral and written communication abilities
Apply your banking knowledge, sales experience, and transaction accuracy while supporting members through Northern Credit Union services.
Banking Member Services Representative employer: Northern Credit Union
Northern Credit Union offers a supportive work environment focused on strengthening members and communities through financial care. Employees have the opportunity to play vital roles in customer service and administrative functions, contributing to the smooth operation of branch activities. The company emphasizes compliance and high standards of service, making it an attractive place for those looking to grow in the financial services sector.
