At a Glance
- Tasks: Lead a dynamic team in managing accident benefits claims and enhancing customer experience.
- Company: Join Northbridge Financial, a top Canadian insurance provider with a people-first culture.
- Benefits: Enjoy hybrid work, competitive salary, wellness programs, and education assistance.
- Other info: Be part of a community-focused company that values diversity and career growth.
- Why this job: Make a real impact by supporting clients through challenging times while developing your leadership skills.
- Qualifications: Post-secondary education in insurance, 10+ years in the industry, and strong leadership experience.
The predicted salary is between 120000 - 160000 $ per year.
As a Claims Director you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Accident Benefits Claims Department works hard to provide support to our clients, assisting them in getting back to normal after an accident.
The Claims Director will direct all activities of the claims unit through effective leadership and training of the adjusting staff to ensure service and quality objectives are met. The Claims Director is also responsible for supporting the development and implementation of best practices and departmental strategies in the achievement of regional goals for customer service, productivity, and quality.
We want your talent if you are great at:
- Providing effective leadership, coaching, and motivation to team members to ensure service and quality objectives are met
- Directing the development and execution of the corporate and regional business plans, and ensuring strategies contribute to corporate objectives
- Ensuring effective and efficient operation by enhancing workflow and operational procedures
- Managing customer service standards
And you have:
- Post-Secondary Education in an Insurance focused program or related program
- Completed or working towards the CIP designation
- Minimum of 10 years of experience in the property and casualty Insurance industry handling complex claims
- A minimum of 5-7 years of demonstrated leadership experience
- Strong technical skills with MS Office Suite
- Ability to clearly communicate with Claimants, Brokers, and vendors
We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more! We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs. We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
We’re committed to pay transparency and fairness. The base salary range for this role is $120,000 - $160,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.
Claims Director, Accident Benefits in Toronto employer: Northbridge Financial Corporation
Northbridge Financial is an exceptional employer that prioritizes employee growth and satisfaction, offering a hybrid work model that fosters flexibility and work-life balance. With a strong focus on leadership development and operational excellence, employees are encouraged to innovate and improve processes while being part of a supportive team culture. Located in a dynamic environment, Northbridge provides unique opportunities for career advancement in the insurance sector, making it a rewarding place to build your professional future.
Contact Details:
Northbridge Financial Corporation Recruitment Team
