Support women and gender-diverse people as a Peer Support Worker with NYWC in Toronto's hybrid work setting. Bring active listening and lived experience.
This full-time contract position provides social and emotional support through NYWC's STEPS to Work programming. You will help clients pursue self-identified goals using trauma-informed, anti-racist, and anti-oppressive approaches. The work combines direct service, data entry, referrals, outreach, and community engagement.
Key Responsibilities:
- Provide active listening and emotional support to women contacting the Centre
- Connect clients with relevant programs, services, supports, and referrals
- Co-facilitate peer support groups and assist with wellness planning
- Maintain client files, case notes, referrals, and outcome data
- Support outreach activities, workshops, events, and external networks
Requirements:
- Education or experience in social services or community development
- Excellent listening, verbal, and written communication skills
- Knowledge of service providers, system navigation, and community resources
- Experience with safety planning, crisis response, and referrals
- Commitment to feminism, social justice, anti-racism, and anti-oppression
Use lived experience, compassionate communication, and system navigation to strengthen peer support services across Toronto communities.
Contact Details:
North York Women's Centre (NYWC) Recruitment Team