Peer Support Worker Toronto Hybrid

Peer Support Worker Toronto Hybrid

Toronto Full-Time On-site
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Support women and gender-diverse people as a Peer Support Worker with NYWC in Toronto's hybrid work setting. Bring active listening and lived experience.

This full-time contract position provides social and emotional support through NYWC's STEPS to Work programming. You will help clients pursue self-identified goals using trauma-informed, anti-racist, and anti-oppressive approaches. The work combines direct service, data entry, referrals, outreach, and community engagement.

Key Responsibilities:

  • Provide active listening and emotional support to women contacting the Centre
  • Connect clients with relevant programs, services, supports, and referrals
  • Co-facilitate peer support groups and assist with wellness planning
  • Maintain client files, case notes, referrals, and outcome data
  • Support outreach activities, workshops, events, and external networks

Requirements:

  • Education or experience in social services or community development
  • Excellent listening, verbal, and written communication skills
  • Knowledge of service providers, system navigation, and community resources
  • Experience with safety planning, crisis response, and referrals
  • Commitment to feminism, social justice, anti-racism, and anti-oppression

Use lived experience, compassionate communication, and system navigation to strengthen peer support services across Toronto communities.

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Contact Details:

North York Women's Centre (NYWC) Recruitment Team