Lead urgent and emergency care operations at North West Anglia NHS Foundation Trust, coordinating services, budgets, performance objectives, and targets. This Service Manager supports the Urgent and Emergency Care Clinical Business Unit across hospital sites. The post provides business-focused support while working with Heads of Service, Clinical Leads, Consultants, Project Managers, Finance, HR, and Information Services. It contributes to operational and transformation delivery. Key Responsibilities:
Manage operational delivery, resources, staffing, capacity, and demand Analyse information and produce reports supporting decisions and improvement plans Develop service plans, policies, pathways, and business cases Monitor performance, risk, incidents, complaints, and patient satisfaction Coordinate communication across services, sites, and healthcare organisations Requirements:
Experience managing operational services within a complex healthcare environment Ability to manage budgets, expenditure, targets, and cost improvement plans Ability to work with multidisciplinary and multiprofessional teams Understanding of workforce management, recruitment, development, and performance procedures Ability to participate in major incident and on-call arrangements Bring operational management, performance delivery, service development, and stakeholder communication to urgent and emergency care.
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Urgent Emergency Care Service Manager employer: North West Anglia NHS Foundation Trust
At North West Anglia NHS Foundation Trust, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, ongoing professional development opportunities, and a culture that values collaboration and innovation. Join us in making a meaningful impact on the health and wellbeing of our community while advancing your career in a dynamic and rewarding setting.
Contact Details:
North West Anglia NHS Foundation Trust Recruitment Team
