At a Glance
- Tasks: Drive customer relationships and expand revenue through strategic sales initiatives.
- Company: Join Nitro, a global SaaS leader in digital document workflows.
- Benefits: Enjoy Flex Time Off, hybrid work model, and comprehensive health benefits.
- Other info: Embrace a culture of growth, collaboration, and innovation.
- Why this job: Be part of a dynamic team transforming digital experiences for customers.
- Qualifications: 4-5+ years in SaaS sales with strong communication and negotiation skills.
The predicted salary is between 175000 - 200000 $ per year.
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
We aim to create an environment where talented individuals are empowered to excel. Our work is driven by 5 key principles:
- One team, One mission: Our collective dedication to Nitro's mission defines us.
- Own it: We take full ownership of our actions and decisions.
- Accountable to our customers: We are dedicated to our customers and take our commitments seriously.
- Excellence in execution: Driven by passion and precision, we exemplify excellence in our delivery.
- Be bold, fail fast, learn faster: We learn as we grow, dare to try, and bravely question.
The Role: We are looking for a Senior Customer Account Executive to join our retention & expansion team in acting as a trusted adviser and bringing value to our customers in North America. You will be responsible for executing sales strategy, effectively engaging existing customers, identifying their needs, and selling appropriate Nitro solutions to meet those needs.
Your impact:
- You will leverage our value proposition to position Nitro’s customers at the forefront of digital transformation.
- Develop strong understanding of customers and serve as a trusted advisor.
- Drive existing customer relationships and ensure customers are achieving full potential of their current investment.
- Drive the business forward by expanding revenue within current customer base.
- Develop and execute on a strategic plan for the territory and create reliable forecast.
- Embrace a growth mindset and inspire those around you to perform at a higher level.
- Partner cross-functionally within Nitro to gather data, drive product adoption, and ensure customers leverage the solution.
- Listen to the needs of the market and share with product and marketing teams.
What we are looking for:
- 4-5+ years of quota carrying sales experience (retention/expansion).
- Experience with SaaS sales and Salesforce.com platform.
- Excellent communication, negotiation, and forecasting skills.
- Demonstrated ability to find and manage high-level business.
- Ability to assess business opportunities and read prospective buyers.
- Ability to navigate complex sales cycles with thorough negotiations.
- A team player with a creative mindset.
- Fluent English (French and/or Spanish are a bonus).
Why Nitro? Along with our regular benefits and programs, we are proud to offer additional initiatives:
- Flex Time Off: Work-life balance is important at Nitro.
- Hybrid Work: We combine three days of in-person collaboration with two days of remote work each week.
- Benefits: Nitro provides all employees with a comprehensive benefits package.
Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations throughout the interview process.
Expected Salary Range: Circa 175k - 200k CAD OTE (60/40 split).
Enterprise Customer Account Executive – Hybrid in Toronto employer: Nitro
At Nitro, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, innovation, and accountability. Our hybrid work model allows for flexibility while ensuring meaningful in-person connections, and our commitment to employee growth is reflected in our comprehensive benefits package and unique initiatives like Flex Time Off. Join us in Toronto, where you can lead a high-performing team and make a significant impact on customer success in a supportive and dynamic environment.
