Become a Front Office Associate at Niagara Casinos, where exceptional guest service and attention to detail are key. This role is tailored for those eager to enhance guest experiences.
We are looking for a Front Office Associate to join our dynamic team on a fixed-term basis. This position requires a Hotel Restaurant Management Diploma or a year of experience in a luxury hotel. You'll handle registrations, assist guests with their inquiries, and promote our special events and benefits, ensuring a smooth experience for all.
Key Responsibilities:
- Assist guests with check-in and check-out processes
- Handle payments and ensure guests understand terms
- Promote hotel promotions and Momentum Card Holder benefits
- React to business fluctuations while maintaining service
- Ensure compliance with safety and OH&S policies
Requirements:
- Hotel Restaurant Management Diploma or 1+ year experience
- Knowledge of Hotel Property Management Systems
- Experience with LMS and Momentum Card Levels
- Exceptional communication and interpersonal skills
- Ability to work independently and in a team environment
Elevate guest experiences with your skills and service excellence at Niagara Casinos.
Front Office Associate in Niagara Casinos employer: Niagara Casinos
Niagara Casinos is an exceptional employer that fosters a culture of innovation and operational excellence, making it an ideal workplace for IT professionals. With a commitment to employee growth, you will have the opportunity to lead a talented team while working in a dynamic environment that values collaboration and continuous improvement. Located in the vibrant Niagara region, you'll enjoy a supportive atmosphere that prioritizes inclusivity and offers competitive salaries along with comprehensive benefits.
