Support patients and practice operations as a Patient Care Navigator and Administrative Receptionist, working accurately, proactively, and promptly each day.
This position combines patient support, reception administration, and practice coordination. You will handle complaints procedures, document completed work, maintain confidentiality, and support doctors, nurses, healthcare assistants, and managers. The role also contributes to practice systems, meetings, audits, training, and day-to-day readiness.
Key Responsibilities:
- Inform patients about complaints procedures and assist with forms
- Record completed tasks and maintain accurate time sheets
- Prepare consulting rooms, waiting rooms, and offices
- Chaperone patients during examinations when requested by clinicians
- Support administrative teams, meetings, audits, and practice systems
Requirements:
- Commitment to patient confidentiality and data protection legislation
- Ability to work proactively, accurately, and timely
- Willingness to attend meetings and practice development days
- Availability for required safeguarding and basic life support training
- Ability to follow security, health, and safety procedures
Use patient support, accurate administration, confidentiality, and teamwork to help maintain effective practice operations every day.
Patient Care Navigator Receptionist in Stratford employer: NHS Jobs
Join South London and Maudsley NHS Foundation Trust, a leading employer in mental health care, where you can advance your career as a Registered Mental Health Nurse. Our supportive work culture prioritizes employee growth through ongoing professional development and training opportunities, while our commitment to community care allows you to make a meaningful impact on the lives of diverse service users. Located in vibrant South London, we offer a unique chance to be part of a dedicated team that values collaboration and innovation in mental health services.
