- Ensure the provision of high quality, safe and effective patient care
- Work collaboratively as a key member of the team, promote a positive working culture, encouraging staff participation and involvement in developing and improving the service
- Actioning inbound referrals appropriately
- Dealing with queries from patients / family members
- Updating patient records during MDT meetings with plans
- Coordinating with the clinical team for any follow ups
- Liaising with the hospital teams regarding patient care
- Liaising with practices regarding patient care
- Processing discharges once patients care has ended
- Report any issues/ incidents/ complaints/escalations to the Service Manager
- Other responsibilities include, but are not limited to:
- To undertake any other duties commensurate with the post and to react to statutory, legislative and NHS policy within the scope of the role
Please note: The hospital at home services is a 8:00am- 8:00pm service, 7 days a week. This will be on rota with 1 in 2 weekend shifts. There is an additional pay up-lift of 15% for Saturdays, and 25% for Sundays/BH
Service Coordinator- Hospital at home employer: NHS Jobs
Join South London and Maudsley NHS Foundation Trust, a leading employer in mental health care, where you can advance your career as a Registered Mental Health Nurse. Our supportive work culture prioritizes employee growth through ongoing professional development and training opportunities, while our commitment to community care allows you to make a meaningful impact on the lives of diverse service users. Located in vibrant South London, we offer a unique chance to be part of a dedicated team that values collaboration and innovation in mental health services.