Check all demographics details for patients on arrival, updating these appropriately whilst adhering to the Trust policies for data protection and patient confidentiality. Register patients attendance on EPR inreal-time. To ensure that special requests for additional support in clinics such as interpreters or sign language services are dealt with timeously. To ensure patients are checked in and out of clinic. To carry out reminder phone-calls. To liaise with transport service To undertake further training as and when required.
As directed by the patient pathway administrators, assist in any other administrational duties that may be required to ensure full administration service is provided within the Directorate. This may include providing basic cover for the patient pathway administrators during periods of sickness, annual leave or workload increases. Sort and distribute all post received by the department to the appropriate individuals in a prompt and accurate manner.
Communicate with patients, carers, clinical and non-clinical staff via the telephone and face to face in a confident and polite manner, whilst maintaining patient confidentiality. Conversations can be of a sensitive and complex nature.
Oxford University Hospitals NHS Foundation Trust
Oxford University Hospitals NHS Foundation Trust
Oxford University Hospitals NHS Foundation Trust
Receptionist in Oxford employer: NHS Jobs
Join South London and Maudsley NHS Foundation Trust, a leading employer in mental health care, where you can advance your career as a Registered Mental Health Nurse. Our supportive work culture prioritizes employee growth through ongoing professional development and training opportunities, while our commitment to community care allows you to make a meaningful impact on the lives of diverse service users. Located in vibrant South London, we offer a unique chance to be part of a dedicated team that values collaboration and innovation in mental health services.
