Support patient reception at Oxford University Hospitals NHS Foundation Trust through accurate demographics checks and real-time EPR registration. Work directly with patients, carers, and staff.
As a Receptionist, you will check patients into clinics, update records, and protect confidentiality under Trust data protection policies. You will arrange additional support, communicate sensitive information politely, and assist patient pathway administrators with wider administrative service.
Key Responsibilities:
- Check and update patient demographic details on arrival
- Register patient attendance on EPR in real time
- Check patients into and out of clinics
- Arrange interpreters and sign language support promptly
- Complete reminder calls and liaise with transport services
Requirements:
- Adherence to Trust data protection and confidentiality policies
- Confident, polite telephone and face-to-face communication
- Ability to handle sensitive and complex conversations
- Willingness to undertake further training when required
- Ability to support patient pathway administration duties
Bring accurate registration, confidential communication, and patient support skills to Receptionist services at Oxford University Hospitals NHS Foundation Trust.
NHS Patient Services Receptionist in Oxford employer: NHS Jobs
Join South London and Maudsley NHS Foundation Trust, a leading employer in mental health care, where you can advance your career as a Registered Mental Health Nurse. Our supportive work culture prioritizes employee growth through ongoing professional development and training opportunities, while our commitment to community care allows you to make a meaningful impact on the lives of diverse service users. Located in vibrant South London, we offer a unique chance to be part of a dedicated team that values collaboration and innovation in mental health services.
