We are looking for an Intelligence Solutions Support Specialist. The successful candidate can work from any of Client locations in West SK or East SK/MB, and will be responsible for monitoring incoming customer and dealer personnel calls with the intent of quickly addressing Precision Ag equipment problems.
Responsibilities
- Quickly and accurately resolving common data, digital and embedded solution questions, and errors through calls and ticketing system.
- Assisting the Intelligence Solutions team with equipment set up, optimization, reviewing customer data.
- Support equipment set up and operation relevant to water management.
- Performing diagnostic/repair of weather instruments.
- Assist in training & development of co-workers and customers.
Requirements
- 2+ years' experience working in an agriculture related role.
- Have experience analyzing and interpreting data and reports.
- The ability to use desktop and internet applications.
- Dealership service or other related work experience considered an asset.
- The ability to work flexible hours, including travel.
- Valid Class 5 Drivers License and the ability to travel.
Intelligence Solutions Support Specialist in Ottawa employer: Next Level Group
Join a company that prioritizes community development and employee well-being as a Senior Project Manager for Construction in the picturesque Prince Edward Island. With a strong emphasis on work-life balance, you will thrive in a supportive environment that fosters professional growth through mentorship and collaboration. Enjoy the unique advantage of working in a location rich in community ties while leading impactful projects that shape the future of the region.
