Functional Lead, AI & Agentforce Delivery – Remote in Winnipeg

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale.

You will have the opportunity to:

• Manage overall delivery of Agentforce and AI implementation projects, particularly those leveraging NeuraFlash products and solution accelerators.
• Act as a “thought leader” for our customers, guiding them and the NeuraFlash team in the definition of use cases and business outcomes.
• Smoothly transition customers from the sales process to project delivery, including reviewing the SOW and defining project roles and responsibilities for kick-off.
• Plan, monitor and manage project financials, scope, and schedule to ensure projects stay on track.
• Act as primary day-to-day point of contact for the client and operational aspects of the project.
• Facilitate regular status meetings with project team, sponsors, and all stakeholders.
• Manage NeuraFlash project team members in the delivery of the solution.
• Readout documented and measured outcomes for live solutions prior to project closeout.

Required Qualifications:

• 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platform.
• Outstanding verbal and written communication skills to audiences of all levels.
• Experience working in a professional services/consulting environment.
• Experience leading delivery as project manager or scrum leader.
• Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications.
• Demonstrated track record of writing SOWs and Change Requests and managing scope.

Preferred Skills:

• Bachelor’s Degree in Business, Engineering, Information Technology or Management.

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: We’re focused on keeping everyone connected and unified as one team.
• Travel: For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%.
• Flexibility: We build a culture of trust and understanding, valuing good work over hours worked.
• Collaboration: You have a voice here! Our executive team holds town halls & company meetings to address suggestions or questions.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. We love to have fun and celebrate together.