In-Office Fulfillment & Client Success Specialist

In-Office Fulfillment & Client Success Specialist

Full-Time 38700 - 47300 $ / year (est.) On-site
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At a Glance

  • Tasks: Fulfill client requests and manage configurations in a fast-paced office.
  • Company: Join net2phone Canada, a dynamic team in Ottawa.
  • Benefits: Competitive compensation and a supportive work environment.
  • Other info: Monday to Friday shifts with opportunities for growth.
  • Why this job: Make a real difference in client success and retention.
  • Qualifications: Strong communication skills; bilingual in English and French is a plus.

The predicted salary is between 38700 - 47300 $ per year.

net2phone Canada, Ottawa, is hiring an Order Fulfillment Specialist to fulfill client requests and manage configurations, ports, and inventory.

You will collaborate with Client Services and Sales to ensure timely, accurate service delivery in a busy in-office environment.

The role emphasizes proactive project work, exceptional communication in English with French a strong asset, and a focus on long-term client retention.

In-office, Monday–Friday shifts in Ottawa with competitive compensation.

In-Office Fulfillment & Client Success Specialist employer: net2phone Canada

Net2phone Canada is a customer success-focused VoIP telecommunications provider that prioritizes delivering tailored communication solutions to Canadian businesses. The company boasts an impressive average wait time of just one minute for technical support, significantly lower than industry standards, and maintains a remarkably low customer churn rate of 1%. This commitment to exceptional service and client satisfaction makes net2phone Canada an attractive employer for those seeking a dynamic and supportive work environment.

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Contact Details:

net2phone Canada Recruitment Team

We think you need these skills to ace In-Office Fulfillment & Client Success Specialist

Order Fulfillment
Client Management
Configuration Management
Inventory Management
Project Management
Communication Skills
Bilingual (English and French)