Senior Director, AI Enablement & Platforms in Toronto

Join a Challenger. At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

The Senior Director, AI Enablement & Platforms is a senior enterprise leader within the Enterprise AI team, accountable for making approved AI capabilities accessible, governed, reliable, supportable and adoptable at scale across EQB. The role leads enterprise AI enablement and adoption, and provides stewardship of the platforms and operating services that underpin a trusted employee and developer experience.

The role sets the strategy and operating model for AI platform onboarding, access, service management, support, reliability, observability, lifecycle management, vendor coordination and cost transparency. It partners with Data & AI Governance, AI Engineering, AI Architecture, Cybersecurity, Risk, Privacy, Legal, Infrastructure and business teams to scale AI responsibly and securely without duplicating their accountabilities.

The role leads the Manager, AI Platform Operations and Manager, AI Enablement, combining operational excellence with workforce readiness, learning pathways, reusable enablement patterns, communities of practice, communications and stakeholder engagement. Success is measured through responsible adoption, service health, user experience, control effectiveness, productivity and demonstrable business value—not through hands-on solution engineering or innovation-lab delivery.

What we offer:

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion: EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally. We provide a barrier-free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™.