At a Glance
- Tasks: Conduct inspections and repairs for Ready-to-Move homes while ensuring customer satisfaction.
- Company: Established homebuilding company with a focus on quality service.
- Benefits: Flexible work schedule, independent role, and opportunity to travel.
- Other info: Contract position requiring own tools and WCB coverage.
- Why this job: Join a dynamic team and make a difference in customers' lives through quality service.
- Qualifications: Must be self-motivated, personable, and have a valid driver's licence.
The predicted salary is between 40500 - 49500 $ per year.
Opportunity to work with an established homebuilding company.
Varied field-based work supporting Ready-to-Move home customers.
Opportunity to work independently while supporting the Nelson Homes team.
Nelson Homes is looking for a Service Representative to support our Ready-to-Move (RTM) homes based out of Lloydminster, Alberta. This is a contracted position. Applicants must have their own company and WCB coverage in Alberta and Saskatchewan.
Duties & Responsibilities
- The Service Representative is responsible for completing three primary service visits for each RTM home:
- Post-Delivery Inspection (PDI): Visit the home following delivery to assess, document and photograph any damage that may have occurred during transportation. Major damage must be addressed immediately.
- Initial Service: Complete repairs related to move damage and other deficiencies. These visits typically require two to four days depending on the scope of work. Overnight travel may be required when returning to Lloydminster each day is not practical.
- Year-End Service: Visit the home to complete the year-end deficiency list.
Qualifications
- The successful candidate will be personable, outgoing, self-motivated, responsible and hardworking, with a strong commitment to customer service, workmanship and communication.
- Applicants must also:
- Hold a valid driver's licence with a clean driving abstract.
- Supply their own tools.
- Be comfortable travelling to customer homes throughout the service area.
- Maintain Nelson Homes' high standards and represent the company professionally.
- Candidates must be capable of completing a variety of residential repairs, including:
- Shingles, siding, soffit, fascia and eavestrough repairs.
- Window and interior/exterior door adjustments.
- Basic electrical and plumbing work, including installing lights and taps.
- Drywall touch-ups, nail pops and crack repairs.
- Paint touch-ups.
- Repairs to scratches on cabinets, benches and mantles.
Service Representative Operations employer: Nelson Lumber Company
Nelson Homes is an exceptional employer, offering a unique opportunity for Service Representatives to thrive in a dynamic and supportive work environment in Lloydminster, AB. With a focus on independent fieldwork and a commitment to high-quality service, employees benefit from flexible work arrangements, opportunities for professional growth, and the chance to make a meaningful impact in the homebuilding industry. Join a team that values craftsmanship, customer satisfaction, and a strong sense of community.
