Drive client satisfaction as a Commercial Account Manager at Navacord Insurance Services. This role focuses on managing commercial accounts and providing expert advice while maintaining compliance with brokerage standards.
As a Commercial Account Manager, you will serve as the main point of contact between clients and the insurance company. Key skills required include effective communication, organizational abilities, and a strong customer service ethos. You'll process policy endorsements, manage renewals, and collaborate directly with clients to ensure their needs are met efficiently.
Key Responsibilities:
- Respond promptly to client inquiries and insurance questions
- Process and review accuracy of policy endorsements
- Manage renewal reports and discuss renewals with clients
- Identify opportunities for up-selling and cross-selling
- Assist clients with billing or claims issues
Requirements:
- RIBO license and CAIB designation required
- Strong communication and problem-solving skills
- Customer service driven with time management skills
- Experience in a fast-paced environment
- Proficient in MS Word, Outlook, and BMS
Utilize your customer service and organizational skills to support clients effectively at Navacord.
Commercial Account Manager at Navacord in Sault Ste. Marie employer: Navacord Inc.
Navacord is an exceptional employer that fosters a dynamic and collaborative work environment, perfect for those who thrive in fast-paced settings. With a strong emphasis on employee growth, we offer comprehensive health and dental benefits, an RRSP match program, and additional paid time off, ensuring our team members feel valued and supported. Located in a vibrant office space, our culture encourages creativity and initiative, making it an ideal place for professionals looking to make a meaningful impact while advancing their careers.
