Strengthen quality management processes at NAV CANADA through compliance reviews, audit coordination, and documentation control in hybrid Ottawa work.
This Business Management System Advisor supports the effectiveness of BMS and QMS processes through governance, conformance monitoring, and usability improvements. You will review policies and procedures, assess trends, coordinate corrective actions, and help stakeholders clarify requirements. Bilingual English and French communication is required for this position.
Key Responsibilities:
- Review compliance and conformance across related business processes
- Identify recurring issues, trends, root causes, and corrective actions
- Evaluate proposed changes against policies, procedures, and standards
- Maintain accurate, accessible BMS and QMS documentation
- Prepare process guides, procedures, standards, and training references
Requirements:
- Technology diploma, degree, or equivalent combination of education and experience
- Minimum one year of relevant technology, quality, compliance, or administration experience
- Experience supporting business or operational functions and stakeholders
- Knowledge of documentation management, audit principles, and controls
- Strong planning, accuracy, problem-solving, and written communication abilities
Use quality management, compliance monitoring, corrective action, and documentation skills to support NAV CANADA's governed business systems.
Quality Management Systems Advisor employer: Nav Canada
NAV CANADA is an exceptional employer that prioritizes the integration of cyber security within its enterprise architecture, fostering a culture of innovation and collaboration. Employees benefit from a hybrid work model that promotes work-life balance, alongside opportunities for professional growth through continuous learning and engagement with industry standards like ISO/IEC 27001. With a commitment to resilience and security, NAV CANADA offers a meaningful and impactful career path in a dynamic environment.
