Supervisor, Native Youth Resource Centre in Toronto

Hours: 35 hrs per wk. Location: On-site Supervisor 655 Bloor St W Range: $48.46- $58.55 per hour Classification: 1-yr Contract Full-Time (New Position)

Native Child and Family Services of Toronto (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination through the integration of holistic, culturally based prevention services that are child-centered, family-focused, and community-driven.

Position Summary

The Supervisor of the Native Youth Resource Centre (NYRC) is responsible for the day-to-day coordination and integration of NYRC and its outreach services. Reporting to the Manager of Early Years, Youth and Community Services, this role provides leadership in community development, stakeholder engagement, and culturally grounded service delivery. As the supervisor, this position oversees the NYRC facility, ensuring it operates as a safe, welcoming, and culturally affirming space for Indigenous youth.

Key Responsibilities

• Staff Supervision: Provide direct supervision to youth program staff, including recruitment, onboarding, setting work priorities, assigning duties, training, performance management, and conducting annual reviews.
• Program Coordination: Oversee the daily operations of the NYRC drop-in program and facility, ensuring a safe, welcoming, and culturally affirming environment.
• Site Supervision & Facility Oversight: Act as the primary site supervisor for the NYRC, responsible for the overall management of the physical space, including safety protocols, building maintenance coordination, and ensuring the site supports effective service delivery and cultural practices.
• Multi-Disciplinary Team Leadership: Support and coordinate a multi-disciplinary team including youth workers, outreach staff, cultural facilitators, and other service providers, ensuring collaboration and integration across roles to meet the diverse needs of Indigenous youth.
• Team Development: Foster a strong team culture through relationship-building, circle processes, and clear, consistent communication.
• Outreach Expansion: Support the continued development of outreach programming for homeless and precariously housed youth, ensuring programming is grounded in Indigenous culture and worldviews.
• Cultural Integrity: Ensure staff and programs reflect and support the distinct cultural needs of Indigenous youth, including participation in ceremony, land-based practices, and relationships with Elders and Traditional Knowledge Carriers.
• Internal Collaboration: Work in partnership with other departments, programs, and NCFST leadership to ensure seamless and coordinated service delivery.
• Crisis Support: Provide conflict resolution and crisis intervention as needed, ensuring staff and youth safety and well-being.
• External Partnerships: Collaborate with external stakeholders in the development, implementation, and evaluation of youth programs.
• Documentation & Reporting: Maintain accurate and timely records and prepare written reports as required.
• Program Evaluation: Support data collection and analysis to assess program effectiveness and inform continuous improvement.
• Budget Oversight: Manage program budgets and expenditures in alignment with organizational policies and funding requirements.
• Other Duties: Perform other related duties as assigned to support the success of the NYRC and youth programming.

Minimum Qualifications and Skills

• Lived experience as an Indigenous person and/or with Indigenous communities.
• Post-secondary education in Social Work, Child and Youth Care, Indigenous Studies, or a related field.
• A combination of education and relevant experience will be considered.
• Minimum 3–5 years of experience in youth services, with at least 2 years in a supervisory or leadership role.
• Demonstrated experience leading multi-disciplinary teams.
• Strong understanding of Indigenous cultures, worldviews, and healing practices from Turtle Island.
• Proven ability to foster team development through relational leadership and trauma-informed approaches.
• Experience in program coordination and managing physical spaces.
• Skilled in conflict resolution and crisis intervention.
• Ability to build and maintain collaborative relationships with internal departments and external community partners.
• Strong organizational skills, including budgeting and reporting.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office and other relevant administrative tools.

Preferred Skills & Capabilities

• Demonstrated understanding and commitment to integrating the NCFST mission, values, and culturally grounded practices into service delivery.
• Strong leadership skills to provide direction and support to staff.
• Proven ability to resolve conflicts and foster collaboration.
• Excellent consultative and presentation skills.
• Ability to prioritize competing demands in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Solid understanding of workplace health and safety practices.
• Demonstrated skills in program development and implementation.
• Proficiency in data management and computer applications.
• Strong interpersonal skills, with the ability to work effectively across all levels of staff.

Please note that the successful candidate is required to complete a background check.

Work Environment

Standard office environment; minimal physical demands. This role requires In-Person attendance 5 days a week.

Our Commitment

We are an Equal Opportunity Employer committed to diversity and inclusion and do not discriminate on the basis of any legally protected ground. We encourage applications from all qualified individuals. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

Come join our team - and help create a difference in the community.