Support mobility clients at National Seating & Mobility through thoughtful service, equipment knowledge, and organized coordination in an on-site setting. Help each interaction move forward.
As a Client Experience Specialist and Customer Service Representative, you will support personalized seating, mobility, and positioning solutions. The work includes client communication, problem-solving, documentation, scheduling, and equipment coordination. You will help clients, therapists, healthcare professionals, and branch teammates receive timely service.
Key Responsibilities:
- Welcome clients in person, by phone, and email
- Answer equipment questions and identify suitable solutions
- Coordinate deliveries, appointments, trials, demonstrations, and rentals
- Prepare quotes, work orders, orders, and documentation
- Maintain accurate records and process service information
Requirements:
- Customer service experience with technical products preferred
- Excellent communication, listening, and problem-solving skills
- Strong organization, detail, and time-management abilities
- Comfort learning technology and computer systems
- Microsoft Outlook and Excel proficiency
Bring organized client service, equipment coordination, and problem-solving skills to National Seating & Mobility's mobility solutions team.
Client Experience Specialist Mobility Equipment in Kamloops employer: National Seating & Mobility
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Contact Details:
National Seating & Mobility Recruitment Team
