Brandt is currently seeking a Service Writer for our Nisku, AB location.
This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation.
Duties & Responsibilities
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
Job Criteria
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Other
- Industries: Machinery Manufacturing
Service Writer – Nisku employer: National Media Awards Foundation
National Media Awards Foundation offers a dynamic work environment that fosters creativity and collaboration among its employees. The organization is committed to supporting public service journalism and reflects diverse communities in its programming. Employees have opportunities for professional growth and development while working on impactful projects that engage audiences across various platforms.
Contact Details:
National Media Awards Foundation Recruitment Team
