At a Glance
- Tasks: Lead a team in ensuring top-notch quality assurance for innovative products.
- Company: Join Napoleon, a leader in home comfort solutions with a global presence.
- Benefits: Enjoy comprehensive health coverage, training opportunities, and a competitive salary.
- Other info: Dynamic work environment with strong career growth and community support.
- Why this job: Make a real impact on product quality while developing your leadership skills.
- Qualifications: 5-7 years in manufacturing quality and some leadership experience required.
The predicted salary is between 71568 - 87472 $ per year.
On-site Salary Range: $68,400 CAD to $102,600 CAD. Salary: $85,500 CAD per year. Pay or shift range: $76,950 CAD to $94,050 CAD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-wide scale.
This posting is for an existing permanent vacancy and is actively being recruited for.
Job Purpose: The Quality Assurance Supervisor leads a team responsible for day-to-day Quality Assurance activities within an assigned area. As a working supervisor, the role provides visible plant-floor leadership, sets priorities, ensures effective quality coverage, and supports the timely resolution and escalation of product and process quality concerns.
Key Job Functions:
- Quality Assurance Leadership & Team Supervision: Establish daily priorities, workload distribution, coordinate staffing, scheduling, and quality coverage, provide technical direction, monitor completion, and maintain effective shift-to-shift communication.
- Manufacturing Quality Support & Operational Execution: Provide visible, hands-on plant-floor quality leadership through rapid response to production issues and close collaboration with Operations and Engineering.
- Inspection, Testing & Audit Execution: Provide oversight and direction to ensure required inspections, product testing, laboratory activities, layered audits, line audits, and critical quality checks are completed accurately and on schedule.
- Nonconformance, Containment, MRB & Rework Coordination: Lead initial containment and ensure affected product is properly identified, segregated, documented, and controlled.
- Corrective Action & Structured Problem-Solving: Lead or support assigned investigations using appropriate root cause analysis methods.
- Safety Leadership & Compliance: Lead day-to-day safety performance within the assigned Quality Assurance shift or area; ensure adherence to all safety, environmental, and workplace policies.
- People Development & Performance: Develop and maintain skills matrices and training plans, identify capability gaps, support onboarding and cross-training.
- Quality Data, Metrics & Continuous Improvement: Review quality performance data within the assigned area, including defect trends, audit completion, scrap, rework, product holds, repeat concerns, customer issues, and corrective action status.
- NPI, Product Changes & Audit Readiness: Support new product introduction and product or process changes by confirming inspection criteria, control plans, work instructions, measurement requirements, and first-production readiness.
- Supplier Quality & Returned Material Oversight: Support supplier-related quality issues, including returned material evaluation and monitoring of supplier performance concerns.
- Regulatory Compliance & Third-Party Audits: Support in coordination and participate in third party and regulatory audits related to product certifications.
- Cross-Functional Collaboration & Managerial Development: Representing Quality Assurance in assigned operational and cross-functional meetings.
- Additional Quality-Related Projects & Technical Support: Lead or support quality assurance initiatives, technical projects, cross-functional assignments, and other duties assigned to support manufacturing performance.
Skills / Knowledge / Experience / Education Required: College diploma or university degree in Quality, Engineering Technology, Manufacturing, Operations, or a related technical discipline is preferred. An equivalent combination of relevant education, technical training, and progressive manufacturing quality experience may be considered.
Minimum Years of Experience: 5-7 years of experience in manufacturing quality, inspection, quality engineering, operations, or a related technical environment, demonstrating increasing technical knowledge, problem-solving capability, and breadth of responsibility.
At Napoleon, we believe in creating an environment where our Associates can thrive personally and professionally. Here’s what you can look forward to when you join our team:
- Comprehensive health, dental, vision, and life insurance coverage – 100% of premiums paid by the Company!
- Long Term Disability Protection
- Well-being support programs and virtual medical visits
- Employee & Family Assistance Program for mental health and well-being (EAP)
- Training Allowance and continuous learning opportunities and programs
- Leadership development and mentorship programs
- Clear pathways for advancement
- Competitive total compensation package, inclusive of bonus opportunity
- Retirement savings plan with matching Company contributions (RRSP/DPSP)
- Exclusive Associate discounts on our award-winning products
Quality Assurance Supervisor in Barrie employer: Napoleon
Napoleon is an exceptional employer that prioritizes the growth and well-being of its employees, offering a dynamic work environment where innovation thrives. As the Executive Vice President of Human Resources, you will play a pivotal role in shaping a diverse and inclusive workplace culture while driving strategic HR initiatives across North America and Europe. With a commitment to employee development and a focus on organizational effectiveness, Napoleon provides unique opportunities for career advancement and personal growth.