At a Glance
- Tasks: Assist customers with locker rentals and parking services while managing inquiries and transactions.
- Company: Join NAIT's supportive team focused on customer service excellence.
- Benefits: Gain valuable experience, develop skills, and work in a dynamic environment.
- Other info: Opportunity to enhance your communication and organizational skills.
- Why this job: Be the first point of contact and make a difference for students and staff.
- Qualifications: High School Diploma and some customer service experience required.
The predicted salary is between 29250 - 35750 $ per year.
Support NAIT customers with locker rentals and parking services while applying strong interpersonal, organizational, and customer service skills.
The Services Support Assistant serves as a first contact for staff, students, departments, and visitors.
You will manage inquiries, reservations, permits, payments, refunds, inventory, and service information.
The position also requires troubleshooting, discretion, confidentiality, and professional communication.
Key Responsibilities
- Respond to in-person, phone, and email locker inquiries
- Support locker reservations, payments, changes, and special requests
- Process locker, parking, and bike parking transactions
- Maintain locker and lock inventory details and maps
- Resolve customer concerns and escalate technical issues appropriately
Requirements
- High School Diploma or equivalent
- Some related experience required
- Three to five years customer service preferred
- Strong verbal, written, and organizational skills
- Ability to lift, push, and pull up to 11 kilograms
Bring customer service, detailed administration, and calm problem-solving to NAIT's Locker and Parking Services team.
Locker and Parking Services Assistant in Edmonton employer: NAIT International
At NAIT, we pride ourselves on being one of Alberta's top employers, fostering a vibrant work culture that prioritizes respect, collaboration, and personal growth. As a Casual Instructor in Materials Engineering Technology, you'll have the opportunity to make a meaningful impact on students' lives while enjoying benefits like flexible work arrangements, excellent vacation time, and a commitment to health and wellness. Join us in shaping the future of education in a supportive environment where your skills and dedication can truly shine.
