Associate Principal Engineer - Support Lead - Media Operations
- Full-time
- Service Region: UCC
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (18000 plus experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Role – Support Lead - Media Operations
Location - Remote Canada
Employment Type – Fulltime / Contractor
Job Overview:
- Experience with Operative's Integrated Broadcast Management System (IBMS), or MediaGenix's WHATSOn or other distribution and scheduling software is a mandatory requirement for this role.
- Experience leading a team of Application Support Analysts -Working knowledge of the Windows operating environment.
- Competency in relational database structures, particularly SQL and Oracle PL*SQL.
- Experience in Service Desk environments and IT ticket resolution workflows -Experience with Service Now, Jira or other ticket management software.
- Experience with process documentation and process documentation tools (such as PowerPoint and Visio).
- Excellent analytical, communication (both verbal and written), facilitation/organizational skills.
- Very strong results with people and thought leadership skills.
- Strategic, innovative thinking and vision.
- Strong business acumen.
- Excellent analytical skills.
- Excellent organizational skills with particular attention to detail.
- Ability to work independently in a fast-paced environment.
- Ability to learn new skills and concepts quickly.
- Experience with enterprise reporting environments such as Business Objects, Crystal reports a plus.
Must have Skills :
- Minimum 10 years of experience.
- MediaGenix's WHATSOn, Media Industry, Scheduling Platform, Integrated Broadcast Management System (IBMS).
Good To Have Skills:
- Integrated Broadcast Management System (IBMS).
- Experience in the Media industry is a plus.
- Solid understanding of technology.
- Undergraduate Degree should be fine.
Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.
Specialist Associate Principal Engineer - Support Lead - Media Operations in Ottawa employer: Nagarro
At Nagarro, we pride ourselves on being a dynamic and inclusive employer that fosters innovation and collaboration. Our work culture is non-hierarchical, allowing for open communication and the sharing of ideas, while our commitment to employee growth ensures that you will have ample opportunities to advance your career in the rapidly evolving field of AI and data engineering. Located in Brampton, you'll be part of a diverse team of over 18,000 experts worldwide, working on cutting-edge projects that inspire and excite.
