Lead Azure cloud infrastructure operations as a Service Delivery Manager, combining service management expertise with operational leadership and stakeholder management. This experienced manager oversees enterprise IT service delivery across IaaS and PaaS environments. You will coordinate distributed onsite and offshore teams while aligning delivery with SLAs, KPIs, governance, and compliance requirements. The role supports reliable services and continuous improvement. Key Responsibilities:
Manage end-to-end Azure Cloud Infrastructure operations Monitor service availability, performance, and infrastructure metrics Oversee Incident, Problem, Change, and Service Request Management Lead continuous service improvement initiatives Present operational reports, service reviews, and improvement plans Requirements:
8+ years of overall IT industry experience Enterprise IT Service Delivery Management experience Hands-on understanding of Azure IaaS and PaaS Experience managing distributed onsite and offshore teams French proficiency and SLA/KPI governance knowledge Apply Azure operations, service management, and leadership expertise to strengthen enterprise infrastructure delivery and continuous improvement.
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Azure Cloud Service Delivery Manager in Montréal employer: N2P Systems
As a leading employer in the banking technology sector, we offer Pega Technical Architects an exceptional work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and mentorship programs, ensuring that you can advance your career while working on impactful projects. Located in a vibrant city, our inclusive culture promotes work-life balance and provides unique advantages such as flexible work arrangements and access to cutting-edge technology.
