Fresh Food QA Technician in Calgary

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world.

We revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day.

If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

The Fresh Food Quality Assurance Technician is responsible for leading the day-to-day quality assurance and food safety programs within the Food Center.

This role provides facility-level QA oversight for finished products, ingredients, packaging, equipment, sanitation, environmental monitoring, documentation, and production practices to ensure compliance with 7-Eleven policies, product specifications, customer expectations, GFSI/SQF requirements, HACCP/Preventive Control Plan requirements, and applicable government regulations.

Please note - This position is Calgary-based and available for an on-site 7:00 a. m.-3:00 p. m. schedule , with occasional early starts and weekend work.

Salary - $60,000 - $70,000 CAD per annum.

RTF, SQF and QA experience in food service, food manufacturing, and/or airline catering is required.

Duties and Responsibilities

• Lead daily QA activities within the Food Center, including finished product inspections, in-process checks, sanitation verification, environmental monitoring, documentation review, and release readiness.
• Perform and verify physical, sensory, organoleptic, and specification-based product evaluations, including weight, dimensions, temperature, texture, appearance, color, viscosity, packaging condition, and finished product quality.
• Review production records, HACCP/PCP records, sanitation records, receiving records, temperature logs, allergen changeover records, pre-op records, and other required food safety documentation for accuracy, completeness, and compliance.
• Maintain and support the facility HACCP/Preventive Control Plan program, including hazard analysis, monitoring, verification, reassessment, deviation management, and corrective action follow-up.
• Maintain and support applicable GFSI/SQF program requirements, including document control, internal audits, verification activities, validation support, annual reviews, and audit readiness.
• Lead GMP monitoring and enforcement on the production floor, including employee hygiene, PPE, traffic flow, foreign material control, allergen controls, sanitation practices, and product handling.
• Train, coach, and support production, sanitation, receiving, and warehouse teams on GMPs, SSOPs, SOPs, allergen controls, product quality standards, and food safety requirements.
• Conduct sanitation and pre-operational inspections; verify cleaning effectiveness using visual inspection, ATP, allergen/protein swabs, chemical concentration checks, and other approved verification methods.
• Support and maintain the environmental monitoring program, including sample collection, lab submission, result review, trend analysis, corrective actions, and escalation of adverse results.
• Verify allergen controls, including ingredient segregation, production scheduling, changeover procedures, cleaning verification, label checks, rework control, and prevention of cross-contact.
• Verify product labels, ingredient statements, allergen declarations, lot codes, best-before dates, packaging specifications, and customer/product requirements before product release.
• Conduct receiving inspections for ingredients and packaging, including temperature checks, COA review, shelf-life verification, packaging integrity, product condition, and supplier compliance.
• Place non-conforming ingredients, packaging, work-in-process, or finished goods on hold when required; maintain hold records and support disposition decisions with the Food Center Manager and QA leadership.
• Investigate quality issues, food safety deviations, customer complaints, foreign material concerns, lab failures, shelf-life concerns, and audit findings.
• Issue, track, verify, and close corrective and preventive actions related to food safety, product quality, sanitation, documentation, supplier issues, and process failures.
• Conduct mock recalls and traceability exercises independently, including ingredient-to-finished-goods and finished-goods-to-customer traceability.
• Maintain recall, withdrawal, product hold, rework, non-conformance, and disposition documentation in accordance with company requirements.
• Support shelf-life studies, lab testing, sample preparation, product investigations, sensory panels, product presentations, and new product development activities.
• Manage or support nutritional and product specification information, including Genesis Software, product specifications, ingredient data, and formulation documentation.
• Lead or support internal audits, external audits, regulatory inspections, customer audits, supplier follow-
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