Handle 9-1-1 calls and emergency dispatch for Strathroy-Caradoc Police Service using CAD, CPIC, radio, and phone systems. This part-time permanent role serves Strathroy-Caradoc and Middlesex County.
Communications Dispatchers provide complaint handling and dispatch services for police and contracted fire agencies. The work includes operating CAD, CPIC, NICHE RMS, TTY, and related systems while answering emergency, non-emergency, and administrative calls. Calm questioning, accurate location gathering, and coordinated responses support callers, officers, and partner agencies.
Key Responsibilities:
- Answer 9-1-1, emergency, non-emergency, and administrative calls
- Dispatch and monitor police and fire units using radio systems
- Gather caller information, assess hazards, and prioritize responses
- Enter incidents and update records in CAD and NICHE RMS
- Query CPIC and relay information to responding officers
Requirements:
- Completed Ontario Secondary School Diploma or equivalent
- Legal authorization to work in Canada
- Satisfactory Criminal Record Check before employment
- Valid Ontario Class G licence and satisfactory driver's abstract
- Availability for required training and scheduled shifts
Apply your call-taking, dispatch, CAD, CPIC, and radio skills supporting emergency communications across Strathroy-Caradoc.
911 Communications Dispatcher Ontario employer: Municipality of Strathroy-Caradoc
The Municipality of Strathroy-Caradoc is an exceptional employer that values teamwork, respect, and commitment, fostering a collaborative work culture where employees are encouraged to grow and innovate. With a focus on professional development and a comprehensive benefits package, including a defined benefit pension plan, this role offers the opportunity to make a meaningful impact in the community while working in a supportive and safe environment. Join us in our mission to serve and enhance the lives of our residents through strategic financial leadership and dedicated service.
Contact Details:
Municipality of Strathroy-Caradoc Recruitment Team
