Audit automotive warranty processes with MSX, applying investigative skills and service knowledge across retailer locations nationwide. Travel is required at least five days weekly.
The Warranty Process Review Audit Specialist reviews retailer warranty and service fixed operations. You will assess claims, documentation, information retention, process compliance, and potential audit risk. The work supports MSX and HMA management through accurate findings, recommendations, and reporting.
Key Responsibilities:
- Conduct independent warranty audits against manufacturer parameters
- Review claims, documentation, retention, and warranty processes
- Prepare detailed findings and recommended actions
- Explain audit results to dealer staff and management
- Analyze KPI data and identify dealer strengths and weaknesses
Requirements:
- At least two years of audit experience
- Automotive warranty, dealer service, or OEM background preferred
- Strong investigative, analytical, and problem-solving abilities
- Proficiency in Excel, Word, and computer systems
- Legal United States work authorization without sponsorship required
Bring automotive audit expertise, warranty process knowledge, and clear communication to retailer reviews supporting MSX and HMA management.
Automotive Warranty Audit Specialist in Kelowna employer: MSX International
MSX is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for the BDM role in the automotive aftermarket. With a strong commitment to employee growth, MSX offers comprehensive training programs and opportunities for advancement, all while fostering a culture of inclusivity and support. The flexibility of working from a home office combined with extensive travel allows for a unique blend of autonomy and engagement with clients, making it a rewarding place to build a career.
