Apply automotive service expertise with MSX International as a Service Lane Consultant supporting dealership performance across assigned regions. Travel 90% while training and monitoring dealer processes.
This consultant functions as a Subject Matter Expert supporting Field Service Development Managers. You will implement service strategies, improve customer satisfaction, and increase dealer profitability. The work emphasizes Service Workbench, Online Service Scheduling, metric tracking, and dealer process development.
Key Responsibilities:
- Implement service strategies with dealership personnel
- Train and monitor dealers on service lane processes
- Improve LOF and MPVI cycle times below one hour
- Track dealer metrics across assigned geographic areas
- Share best practices through the SDM forum
Requirements:
- One year of fixed operations or equivalent automotive experience
- College degree preferred but not required
- Excellent communication, listening, writing, and presentation skills
- Microsoft Office and dealership management systems experience
- Ability to travel 90% and work independently
Bring automotive experience, training ability, and service technology knowledge to strengthen dealership operations for MSX International clients.
Automotive Service Lane Consultant in Kelowna employer: MSX International
MSX is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for the BDM role in the automotive aftermarket. With a strong commitment to employee growth, MSX offers comprehensive training programs and opportunities for advancement, all while fostering a culture of inclusivity and support. The flexibility of working from a home office combined with extensive travel allows for a unique blend of autonomy and engagement with clients, making it a rewarding place to build a career.
