Join MSP Corp as an Onsite Support Technician L2, where you will resolve complex IT issues while providing exceptional customer service. This role includes after-hours on-call support and a focus on IT infrastructure.
In this crucial role, you will deliver Level 2 technical support to multiple clients, addressing issues with desktops, laptops, and networking. Your troubleshooting expertise will extend to operational systems, server management, and virtualization technologies. We seek candidates with a strong foundation in IT and a passion for high-quality support.
Key Responsibilities:
- Provide Level 2 support for desktops and mobile devices
- Troubleshoot Windows, iOS, and macOS issues
- Manage server hardware and operating systems
- Resolve networking issues across various platforms
- Support virtualization technologies and MS Azure
Requirements:
- 2-3 years in an MSP environment
- Strong knowledge of hardware and networking basics
- CCNA certification preferred
- Experience with Microsoft 365 administration
- Excellent troubleshooting skills
Become a vital part of the MSP Corp team and elevate IT support standards.
Onsite Support Technician L2 at MSP Corp in Richmond employer: MSP OPERATIONAL CORP
At MSP Corp, we pride ourselves on being a dynamic and evolving organization that values diversity and innovation. Our energetic work culture fosters collaboration and creativity, providing employees with ample opportunities for growth and professional development. With a competitive salary range and a commitment to wellness, we offer a rewarding environment where you can thrive while shaping the future of modern work in Canada.
