Staff Software Engineer

As a Staff Software Engineer, Services, you’ll help shape the architecture and technical direction of web-based products that extend Thunderbird beyond email. The Services team is currently focused on building offerings such as an appointment calendar and secure file storage and transfer solutions, creating valuable experiences for our users while supporting additional revenue streams for Thunderbird.

This is a Staff-level individual contributor role with significant technical ownership and influence. You’ll work with designers, engineers, and community members to write code, build prototypes, solve complex problems, and make technical decisions that shape our products. You’ll take a holistic view of our code and systems, helping establish the architecture and software patterns that allow our Services products to evolve and scale.

You’ll also take on broad, ambiguous problems that have a direct impact on our goals, from improving our technical architecture to helping grow Services users and subscribers. Along the way, you’ll provide technical and product direction across teams, mentor other engineers, and identify ways to make our systems and processes more sustainable, scalable, and easier to work with.

• Lead the technical architecture of new Services products, taking ownership of complex projects and identifying improvements that strengthen our systems as they evolve.
• Write code, build prototypes and experiments, and contribute throughout the development lifecycle, from planning and testing through implementation, monitoring, and maintenance.
• Help establish software patterns and make technical decisions across our Services products, including investigating and proposing technology choices.
• Build and evolve analytics and infrastructure that help the team use user-generated data to inform decisions.
• Take on ambiguous, high-level problems with broad scope and direct impact on Services goals, including growing users and subscribers.
• Provide technical and product direction across Thunderbird and lead technical collaboration with other parts of Mozilla and community contributors when needed.
• Work closely with the team and community to surface issues, refine ideas, and develop practical solutions.
• Identify and plan improvements that make our systems and processes more accessible, self-serviceable, lower friction, sustainable, scalable, and easier to delegate.
• Mentor other engineers through code review, documentation, technical discussions, process improvements, and ongoing guidance.
• Stay current with evolving technologies, coding standards, libraries, and frameworks and apply that knowledge to your work.

What success looks like: Success in this role will look like a strong technical leader who not only helps the Web Services team grow, but also has a direct hand in helping Thunderbird grow and evolve our product offerings. Over time, your work will help:

• Grow & mature scalable, modern software patterns and architecture across Web Services products.
• Turn new product ideas and complex technical problems into working solutions, prototypes, and experiments.
• Partner with leadership and cross-functional partners (Product, Design, etc) to help generate data-driven product decisions.
• Provide clear technical and product direction across complex, cross-functional work.
• Help other engineers grow their technical, collaboration, and leadership skills.
• Support the growth of users and subscribers as Thunderbird expands its offerings beyond email.

Benefits:

• Health and wellness: Mozilla covers medical, dental and vision plan premiums at 100% for U.S. and Canadian employees.
• Mental health: Mozilla’s health benefits include therapy and coaching sessions.
• Time away: Vacation and sick time start accruing right away, plus quarterly all-company wellness days.
• Parental leave: U.S. and Canadian-based employees can look forward to 26 weeks of paid leave for childbearing parents and 12 weeks for non-childbearing parents.
• Financial: Mozilla offers generous, performance-based bonus plans and contributes to retirement savings.
• Learning and development: Every employee is eligible for an annual professional development budget.
• Help when you need it: Mozilla provides Life/AD&D and Short and Long Term Disability insurance.
• A few other benefits include a quarterly wellbeing stipend, an employee referral bonus, and internet reimbursement if you’re remote.

Qualifications:

• Excellent written and verbal English communication and documentation skills.
• 10+ years of web software development experience.
• Experience collaborating remotely across disciplines.
• Ability to learn and responsibly use emerging technologies.
• Comfort working in an open-source environment.
• Experience with front-end frameworks, full-stack development, and/or API development.
• Expert-level JavaScript skills and knowledge of at least one additional programming language.
• A commitment to continuous learning and staying current with industry trends.
• Strong knowledge of software development practices.
• An understanding of the business landscape and experience collaborating with teams.
• Experience with product management or product-focused work.