Lead retail operations at MEC by managing inventory flow, back-of-house execution, and operational support across the store. This hands-on leadership role supports safe, consistent daily performance.
As Department Manager, Operations Support, you oversee inventory, stockroom, OMS, shipments, loss prevention, health and safety, and operational workflows. Reporting to the General Manager, you partner with the Senior Staff Team to identify risks, improve performance, and strengthen operational capability. You also support member-facing store operations when required.
Key Responsibilities:
- Lead inventory, stockroom, OMS, shipment, and back-of-house operations
- Implement corrective action plans for operational risks and gaps
- Lead loss prevention practices, audits, and cycle counts
- Support safe, compliant work environments and incident response
- Coach operations staff through training, feedback, and check-ins
Requirements:
- One to three years of retail or service leadership experience
- Accountability for operations and people leadership
- Experience with inventory systems, OMS workflows, and retail systems
- Knowledge of loss prevention, inventory controls, and workplace safety
- Flexibility for evenings, weekends, and holidays
Bring operational acumen, people leadership, and inventory expertise to MEC's hands-on retail operations management team.
Retail Operations Department Manager in Kitchener employer: Mountain Equipment Company (MEC)
Mountain Equipment Company (MEC) is an exceptional employer that fosters a vibrant work culture centered around a passion for the outdoors and community engagement. With a commitment to inclusivity, MEC offers generous benefits including a competitive salary, ample vacation time, and opportunities for personal and professional growth, all while working in a supportive environment that encourages employees to pursue their outdoor passions. Whether you choose to work from the beautiful Vancouver Support Office or remotely from anywhere in Canada, you'll be part of a team that values collaboration and innovation in enhancing the customer journey.
Contact Details:
Mountain Equipment Company (MEC) Recruitment Team
