At a Glance
- Tasks: Lead a high-performing team to elevate customer success and maximize revenue.
- Company: Join Motive, a leader in SaaS solutions with a focus on client satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborate with top talent and internal teams to streamline operations.
- Why this job: Make a real impact by enhancing client relationships and driving business value.
- Qualifications: 10+ years in SaaS leadership and proven success in account management.
The predicted salary is between 121500 - 148500 $ per year.
Elevate customer success in Canada with Motive as the Director of Success and Account Management.
Focus on maximizing revenue and client satisfaction while leading a high-performing team.
This strategic position involves overseeing account management efforts across a rapidly expanding customer base in Canada.
You will leverage your extensive knowledge of sales and customer success to guide Account Managers in strengthening client relationships and increasing revenue.
Collaboration with key internal teams is essential to streamline operations and enhance client experiences.
Key
Responsibilities
- Lead a successful Enterprise Account Management team across Canada
- Drive retention and identify expansion opportunities within accounts
- Strategize on demonstrating business value to enterprise customers
- Recruit and mentor top talent to enhance team performance
- Collaborate with Sales, Product, and Customer Support teams
Requirements
- 10+ years in Saa S or revenue-focused account leadership
- 4+ years managing customer success and account management teams
- Proven success in expanding revenue within complex customer segments
- Proficient in Salesforce and sales analytics metrics
- Excellent communicator with a strong ability to influence stakeholders
- Maximize the potential of client relationships and team success at Motive. #J-18808-Ljbffr
Director, Success & Account Management in Toronto employer: Motive
Motive is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Product Manager in IoT Device Monitoring. With a commitment to employee growth, you will have access to continuous learning opportunities and the chance to work alongside talented professionals in a dynamic environment. Located in a vibrant tech hub, Motive offers unique advantages such as networking opportunities and a supportive community that values your contributions to enhancing product reliability and customer experiences.
