Help Motion clients navigate mobility solutions through compassionate customer care, accurate coordination, and responsive communication in Whitby, Ontario.
This Customer Service Representative role supports Motion's mobility and accessibility services for clients, families, and healthcare practitioners. You will collaborate with Service Technicians, Sales Consultants, store colleagues, and warehouse teams. The position emphasizes client comfort, order administration, paperwork accuracy, and timely communication across multiple priorities.
Key Responsibilities:
- Deliver welcoming, attentive experiences for clients and visitors
- Coordinate timing, information, and expectations among stakeholders
- Collaborate with technicians and consultants on client orders
- Follow up on rental agreements, quotes, and records
- Manage telephone and email inquiries responsively
Requirements:
- Customer-facing experience and deadline-driven task management
- Ability to prioritize numerous daily demands
- Interest in healthcare and personal mobility devices
- Professional communication across phone, email, and in-person interactions
- Clean criminal background check and bondable status
Apply customer care, coordination, and problem-solving skills while supporting Motion's accessible mobility services and community clients.
Mobility Solutions Customer Care Specialist in Whitby employer: Motion
Norda Stelo is an exceptional employer that fosters a vibrant and inclusive work culture, where innovation and collaboration are at the forefront. With a strong commitment to employee growth, we provide ample opportunities for professional development and mentorship, ensuring that every team member can thrive in their career. Located in Quebec, our dynamic environment encourages creativity and teamwork, making it an ideal place for those looking to make a meaningful impact in the field of engineering and project management.
