AI Deployment Strategist in Sherbrooke

La Fête du Lac des Nations Inc. is looking for a Finance and Administration Officer to join the FLN team!

Are you meticulous, organized, and comfortable working with numbers? Are you interested in invoicing, accounting, and managing client and supplier files? Do you like things to be well-structured and have a keen eye for detail?

Is customer service second nature to you? Do you want to work in a stimulating environment where the pace varies with the seasons and intensifies as the festival approaches? This position is for you if you are:

• Comfortable with numbers, invoicing, and financial tracking;
• Meticulous, organized, and detail-oriented;
• Able to build strong relationships with diverse clientele: suppliers, festival-goers, volunteers, agencies, partners, and others;
• Autonomous, versatile, and able to manage multiple priorities;
• Available and comfortable with the fast pace of the events industry, especially during the festival.

By joining the FLN, you will make a tangible contribution to the administrative and financial management of one of the region's largest festivals!

TASKS & RESPONSIBILITIES

Finance and Accounting

• Monitor accounts payable and receivable.
• Perform various accounting tasks and track expenses and revenues.
• Invoice partners, kiosks, suppliers, and other clients.
• Process payments to artists and other suppliers.
• Manage credit card and payment terminal transactions.
• Maintain a thorough understanding of budget items and contribute to budget monitoring.
• Collaborate in audit preparation and financial documentation.
• Participate in the creation and improvement of administrative and financial procedures.

Administration and Support for Operations

• Ensure compliance with established work methods and procedures.
• Manage general emails, out-of-office messages, and telephone communications according to the season.
• Provide secretarial support, reception duties, and message taking.
• Filing and archiving documents.
• Attend to the day-to-day needs of the office.
• Maintain up-to‐date lists related to grants and other discretionary programs.
• Monitor insurance related to the event.

Ticketing and Festival Attendee Services

• Be the first point of contact for festival attendees and provide courteous and efficient service.
• Answer questions and assist customers with their purchases.
• Advise festival-goers to offer them the packages best suited to their needs.
• Perform basic ticketing operations and develop a good understanding of the platform.

Volunteers and Event Operations

• Participate in the preparation of volunteer recruitment.
• Carry out administrative follow-ups related to volunteers prior to the event.
• Contribute to the preparation of setup and teardown schedules.
• Collaborate with the various teams to ensure the smooth running of operations.

PROFESSIONAL QUALIFICATIONS

• College or vocational training in office administration or any other training or experience relevant to the position and responsibilities.
• Minimum of 2 years of experience (in the events or non‐profit sector) - an asset.
• Excellent oral and written communication skills in French.
• Fluency in oral and written communication in English.
• Proficiency in MS Office suite software, particularly Excel.
• Knowledge of accounting software (Dext and QuickBooks) - an asset.
• Knowledge of the festival, events, or project management industry - an asset.

SKILLS, ABILITIES, KNOWLEDGE, AND QUALITIES

• Knowledge of finance and accounting.
• Ability to maintain excellent interpersonal relationships, work both independently and as part of a team.
• Proactive.
• Excellent customer service.
• Rigorous, precise, and organized.
• Discreet and respectful of confidentiality.
• Active listening, situation analysis, information processing, and problem‐solving skills.
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Stress tolerance and strong adaptability in an event environment.
• Ability to quickly adjust to changes and maintain a positive attitude in a dynamic environment.
• Diligent and punctual.